Terms & Conditions

Our first priority is customer satisfaction!

All orders are individually produced and tested!

How can I order?

At https://winter-shoppe.com/ you can order exclusively threw our Online-Shop

Place your desired products into the basket, proceed to checkout, enter your delivery address and choose your payment method.

Should you encounter problems with your order, our Service-Team is ready to help you out.

Our service team is there for you:
Monday through Friday 8-20 clock under:
Phone: +40723548553

For written orders please sent to the following E-mail address: office@marcolev.com

1.Do I have to register and create an account to be able to order?

No, you do not have to register to be able to order at Shop.

2.Where is my order at the moment?

As soon as your order has been shipped, you will receive the tracking number of your package.

You can follow the progress of your package anytime on the homepage.

Where is my package ?

3.Is there a minimum order value?

There is no minimum order value.

4.Questions about payment

What are the payment possibilities?

In our Online-shop, you can choose from several payment methods. You can choose payment threw PayPal, Credit card, Bank transfer.

5.Questions about shipping and delivery

Shipping outside the EU 20 Euro. 8-15 Business /days

Shipping to EU with GLS 4-6 Business days -12 Euro

6.Can I have my package delivered to a different address from the billing address?

This is not a problem. During the checkout process you will asked to enter a delivery address. Here you can choose the same as your billing address or enter a different delivery address.

7.Questions about cancelation?

7.1 How and in how many days can I cancel my order?

Please contact us for a quick easy solution.

8. Questions about returns?

What can I do if I want to exchange or return an item?

8.1 Returns and refund Accepted

8.2 After receiving the item, our buyer should contact us within: 14 Days

8.3 Refund will be given as: Money back or exchange (buyer’s choice)

Important!! In case of refund we only refund the purchase item price without shipping costs!

8.4 Return shipping will be paid by: Buyer

8.5 We do not accept exchange or refund if the glove was used !

8.6 Our Return Adress is :
Romania, Targu Mures, Str Muresni 50, 540242

9.Questions regarding our products

All our products are made from genuine leather. The leather is imported from Ethiopia, Finland, Italy etc. We use Deer Leather, Elk Leather, Lamb Leather, Goat Leather, Peccary Leather end others.

10.Other questions

For any further questions contact us directly. Our team is working hard to answer your question as soon as possibly. Usually we answer any question in 6-12 hours.

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